You can cancel your STUDIO subscription at any time — no fee, no minimum term, and no need to email back and forth. Here is exactly how, and what happens next.
Option 1 — Cancel yourself, via Lemon Squeezy
Your payments are handled by Lemon Squeezy, our Merchant of Record, which gives every customer a self-service portal.
- Open the most recent receipt or order-confirmation email from Lemon Squeezy (subject line mentions your STUDIO order or renewal).
- Click "Manage your subscription" (or "Customer portal") in that email.
- Select your STUDIO plan and choose Cancel subscription.
- You will get a confirmation email. That's it — no further charges.
From the same portal you can also update your card or download past invoices.
Option 2 — Cancel in the app
Where it is enabled for your account, sign in and go to Account → Billing, then choose to cancel or manage your plan. If you don't see a cancel option there yet, use Option 1 or Option 3.
Option 3 — Ask us to cancel (always works)
Email info@projectmoneyball.com from your account email address and say you'd like to cancel. We will action it and confirm by email — normally within one business day. If your account is on manual billing, this is the way to cancel.
What happens after you cancel
- No more charges. Auto-renewal stops immediately.
- You keep access until the period ends. Your plan and any remaining monthly credits stay active through the end of the billing period you already paid for.
- Monthly credits don't roll over. Unused subscription credits expire at the end of the period. Credits from separately bought credit packs stay on your account and are unaffected.
- Refunds: cancelling doesn't refund the current period by itself — see the Refund Policy for when a refund applies (including the 14-day satisfaction refund).
- Your data is handled per our Privacy Notice; you can ask us to delete it any time.
Just have a credit pack?
Credit packs are one-time purchases, not subscriptions — there's nothing to cancel, and your credits don't expire. You simply won't be charged again unless you buy more.
Changed your mind?
You can resubscribe any time from the pricing page. Questions before you go? We'd genuinely like to hear what's not working — reply to any email or write to info@projectmoneyball.com.
Full terms: Cancellation Policy · Refund Policy.